![]() and I do not understand how I can send you correspondence of previous winnings that were authorized and all of a sudden none of it is considered real. again I have submitted my driver's license as well as previous winnings using the same account information and you continue to tell me that it doesn't exist and continue to tell me to send you more copies of my driver's license that I have sent at least three times I do not understand why this is happening. I sincerely wish that trust pilot allowed us to post screenshots. I have received your email it is amazing to me that per your email you have already closed my account and labeled it as solved which is not true since I haven't received any money. To submit a request, you must first submit a form. Chumba Casino also offers customer service availability 24/7. You can email email protected and can expect a response within 72 hours. I won over $5,000 and they do not want to pay. There are multiple ways to contact customer service. I sent my driver's license and everything that they have asked for and still nothing. I have said screenshots and previous winnings that were processed with the same information. It has plenty of things going for it, such as five great software providers, seven different payment methods, and incredibly helpful customer service. Consumers say: Need to redeem my award, Closed my account for no reason. Chumba is a great social casino owned by VGW Group, with a solid offering of 117 games. ![]() It has now been months and I haven't received anything I have sent several complaints to customer service and nothing has been done. Chumba Casino has 2349 reviews (average rating 2.2). ![]() I have played chumba for years and have never had a problem receiving my winnings. ![]()
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